DeskLance - Revoultionary HelpDesk/Ticketing System
DeskLance is a HelpDesk for Internet companies that require communicating with their customers. Includes Admin Area, Staff Area, Member Area. With a fast,easy template and Live chat system, it is the superior one. Add/Edit/Delete/Email Admins,Staff,Members. Create/Edit/Delete/Close/ Open Tickets. Send/View/Delete/Reply Private Messages. Add/Edit/Delete F.A.Q. in Integreted Knowledge Base. Fetch Mail through any Mail server and convert to tickets. Ability to search tickets. ADD/EDit/Delete staff notes viewable by staff/admins. IP Lookup feature to check the server status of specific ports. Mail Piping, Unlimited Saved Responses, TroubleShooters. New mail piping supports multiple mail programs and is far more flexible. New version contains mySQL Toolbox with mySQL backup. And Much Much More. Easy Web-Based Installation.
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Create CloudWatch Alarms and Automated Performance-Based Actions
Setting up CloudWatch alarms to monitor server performance and trigger automated actions based on customized conditions.
Help/Fix on AWS Auto Scaling (1 Hour)
One hour of help to troubleshoot or fine tune AWS Auto Scaling behaviour.
Help/Fix on AWS CloudFront (1 Hour)
One hour of help to configure or fix AWS CloudFront distributions.
Management of Shared Storage Using AWS EFS
Setting up and managing a shared disk/folder using AWS EFS so multiple servers can access the same data at the same time