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Fast Track Sites Trouble Ticket System

Rated3.6/5 (7 ratings)
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Track and solve problems your users and clients are having in an easy to use system.
Product Details

The Fast Track Sites Trouble Ticket System is a professional trouble ticket system that allows easy communication between your customers and you. It allows for quick resolutions of problems and easy tracking of current and former tickets. Our custom trouble ticket software features cutting edge functions with the ability to easily add more functionality. Whether your business is just starting or is well on its way, the Fast Track Sites Trouble Ticket System will handle all of your trouble ticket needs with the ability to scale for the future. Professional Version Features * Easy Installation * Highly Customizable * Create and Track Trouble Tickets * Create Multiple Problem Categories * Fully AJAX System Allows Table Sorting and Quick Updating * Ticket Overview Dashboard * Integrates with our Client Management System * Multiple Language Support (English and Italian Included) * Printer Friendly Views * Reports and Graph

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Licence Type
Submitted on
5th December 2005
Last Updated
9th June 2014
Licence Type
License Price
USD 297
Additional Info
Fast Track Sites Program License (FTSPL)

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User Reviews

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(7 ratings)
Average User Rating: 3.6/5
Sold on the product
Reviewed by Evdokiya Grillo onSun, 22nd July 2012
Rating 5 - Excellent
As an IT Technician, I see a lot of trouble ticket systems and have been dealing with quite a few systems in our office. With so many different systems out there, it can be hard to find the right one that seems the perfect fit. We’ve seen how much of a struggle that can be so when we had a new employee starting at our company told us about Fast Track Sites Trouble Ticket System, we were at first quite hesitant to try it but because out currently used software for ticket system only had a few glitches that needed to be worked on but when we were told about the system and how it works, our Manager immediately agreed to try it. The thing we most appreciate about the Fast track system is that we have the ability to modify it and add more functions without too much hassle. We have a great database of regular customers, we appreciate the easy to use functionality of the software. It’s easy to go back to past tickets if a problem crops up with the same customer again. Everything is so organized now and in separate categories.
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