Live Help Messenger
Publisher
Live Help allows you to interact and chat with your web site visitors.
Product Details
A Live Help customer support solution that allows you to chat with your browsing visitors. Includes many features; multiple chat requests and operator accounts, chat with multiple visitors simultaneously, instant messenger interface, transfer chats between operators, online alerts/sound when guests are pending for support or receiving messages, editable language pack, real-time statistics, daily transcripts report, Online / Offline / Be Right Back / Away status, FREE server upgrades and Live Help Messenger Windows application for your operators.
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User Reviews
Please rate the listing and tell the world know what do you think about the listing.
Allways OFFLINE Support
Reviewed byAdolfo Leon BarbosaonTue, 22nd July 2014
I wait all day for Support Online and all day the support service is off line. I made a call directly at phone service and just received a answering machine
Bad service
Full featured, excellent script!
Reviewed byAnonymousonMon, 31st October 2011
I've seen a few negative reviews on here before writing my own, but I must disagree with these posts. I have had an excellent experience with the devs of Live Help Messenger.
Even though the script could still use some optimizations/bug fixes, there are many aspects of it that I was looking for (Windows desktop app / Android app / Customizability), and everything is working great.
The devs have been very helpful and understanding during the issues I've had while installing and configuring this script.
Highly recommended!
They SUCK
Reviewed byAnonymousonThu, 10th March 2011
They have NO customer support and are located in Australia and NEVER return your email question or support questions. Not to mention, they are NEVER online, even though they sell a CHAT script.
Fri, 3rd June 2011
Sorry that you didn't receive a response to your emails and support questions. We respond to all emails so there may have been problems with your emails being delivered. Our Live Help chat is online every day from Monday to Friday during our business hours (Australian time zone).
Good but expensive now
Reviewed byAnonymousonFri, 9th January 2009
As another reviewer pointed out, the guy who owns or wrote this script is very snippy and seems to like himself a lot. The script is pretty good, lots of eye candy, has a couple of bugs, but at least the product works. Note, it is locked to domains and copy protected.
Tue, 3rd March 2009
We sincerely apologise if you did not receive the high level of technical support that we strive to achieve and also thank you for your feedback.
Just to clarify the licensing, our software does not include any copy protection and is not locked to domains. We do license our software on a per domain basis with our single and multiple domain licenses, however there is no code that locks the software to a given domain. All PHP code is available with full source code, there is no PHP files that are encoded or encrypted.
Excellent Software with excellent support!
Reviewed byAnonymousonTue, 24th July 2007
We have been looking for a Live Chat software for a very long time now and we're very happy to have found Stardevelop.
The fact that we need only a Live chat system without a helpdesk software meant that we had so very little to choose from in the market but Live Help Messenger came to our rescue. Not only does it look great but the usability on both the client's end as well as the admin's is very easy and convenient. 5 Stars!
