Support Incident Tracker
Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every communication in the incident log. SiT is aware of Service Level Agreements and incidents are flagged if they stray outside of them.
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Management of Shared Storage Using AWS EFS
Setting up and managing a shared disk/folder using AWS EFS so multiple servers can access the same data at the same time
Cost optimization by archiving standard AWS snapshots
Reduce storage costs by cleaning up and archiving old EC2 or EBS snapshots safely.
Create CloudWatch Alarms and Automated Performance-Based Actions
Setting up CloudWatch alarms to monitor server performance and trigger automated actions based on customized conditions.
Analysing your AWS bill and suggesting ways to reduce costs
Deep analysis of your AWS bill with a detailed list of cost saving recommendations.