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swDesk - Online Support System

Rated4.2/5 (6 ratings)
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Help Desk Software and Ticket System including knowledge base, multi-language support, and MUCH more
Product Details

The swDesk Online Help Desk software is an innovative ticket system designed to manage customer requests with greater efficiency and accuracy. An advanced Customer Relationship Management (CRM) application with a wide range of features, swDesk ensures that your company delivers the highest level of customer service and support. Features include a powerful knowledge base, unlimited number of tickets and departments allowed, support for attachments, fully customizable web interface and/or email interface, detailed reports and statistics, performance tracking, support for multiple languages, advanced permission settings and more. Additional features include a canned responses tool, tasks manager, reminders, and private messaging. Built on a solid PHP & MySQL platform, swDesk is also an open source application. This is a high end, yet affordable, Help Desk Ticket System that enables your company to provide quality customer service while supporting a high volume of requests.

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Submitted on
4th January 2006
Last Updated
10th February 2009
Licence Type
License Price
USD 99

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(6 ratings)
Average User Rating: 4.2/5
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