Top Rated Scripts | CGI & Perl | Scripts & Programs | Customer Support

Real-Time Online Chat Support Software. Live Advisor gives your website customers/visitors instant access to real-time technical support or a Live Advisor for pre-purchasing questions. Runs in the background, and has auto chat window pop-ups with audio alerts, so your administrator is sure to get notified of every new chat session.

Upgrade Director makes managing the updates for your Perl or PHP programs extremely easy. Just setup the program, place a little piece of code in your program before anyone downloads it, and you have instant access to letting everyone know when there is an upgrade available. Also, track web sites that have your program(s) installed.

The ABTi User Feedback allows site owners to get user feedback. It is ideal for user- or customer-driven websites. It has "browse" functionality for users. There are confirmation and alert mails for users and site owners, respectively. Alert mails help ensure that customer concerns are attended to in a timely manner. The admin resources are protected with Basic authentication.

Once you use CosmicContacts v2.5 you'll find out how beneficial this product really is. We use CosmicContacts on this site so that we never lose track of our customers and our customers can update their inquiry at any time. It also allows for live customer support, and for us to have a set of contactable departments and designate staff members access to specific departments.

TechDesk makes life a little easier for technical support teams. It is an easy way to store all of your customer's data efficiently & for very fast retrieval whenever you need it! It's 100% template driven for an easily-changeable interface!