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Customer Support

Results 1-20 of 27
CustomerAssistant - Cover Image
CustomerAssistant
Customer Assistant is a feature rich Admin program that takes control of your product download. It takes over the process following your sale of an electronic download product through the email generated response to their purchase.
(0 ratings)
Reviews0
PriceUSD 29.95
Views263
TicketAssistant - Cover Image
TicketAssistant
TicketAssistant is a complete Perl ticketing system designed to offer the busy webmaster an organized way of keeping track of visitor questions, members' requests, or support for your customers, site or system.
(0 ratings)
Reviews0
PriceUSD 29.95
Views329
The Ticket System
The Ticket System is an easy to use ticket support system. The script provides an easy way to manage incoming customer support requests. Features multiple logins, captcha image spam deterrent, department filtering, and fast ticket searching. New auto post add-on allows the creation and updating of tickets through direct email.
(3 ratings)
Reviews0
PriceUSD 19.95
Views1849
Site Alive
Site Alive enables you to run an unlimited number of live chat customer support systems for as many different web sites as you wish. This powerful tool is packed with the professional administrative and operator features the big guys don't want you to have! Call forwarding, auto answer, sending graphics, call filters for multiple departments, sound notification, multi-task chat windows, administrator logs, call monitoring, create unlimited operator and administrative accounts for each system, and more. See it for yourself.
(4 ratings)
Reviews1
PriceFree
Views1093
TechDesk
TechDesk makes life a little easier for technical support teams. It is an easy way to store all of your customer's data efficiently & for very fast retrieval whenever you need it! It's 100% template driven for an easily-changeable interface!
(0 ratings)
Reviews0
PriceUSD 50.00
Views988
ActivDesk SQL
ActivDesk SQL is a feature rich web based help/support desk system. Your customers deserve and demand great customer support. ActivDesk has been designed for this from start to finish, no matter how demanding the task. Manage support requests & questions from customers with ease in an organized and professional manner. ActivDesk also eliminates any spam related problems when dealing with customers or potential customers. It comes with fully customizable customer control panels, admin panel, support staff access levels, knowledge base functionality and many more.
(3 ratings)
Reviews0
PriceUSD 99.00
Views1678
CosmicContacts
Once you use CosmicContacts v2.5 you'll find out how beneficial this product really is. We use CosmicContacts on this site so that we never lose track of our customers and our customers can update their inquiry at any time. It also allows for live customer support, and for us to have a set of contactable departments and designate staff members access to specific departments.
(0 ratings)
Reviews0
PriceUSD 139.00
Views1313
ABTi User Feedback
The ABTi User Feedback allows site owners to get user feedback. It is ideal for user- or customer-driven websites. It has "browse" functionality for users. There are confirmation and alert mails for users and site owners, respectively. Alert mails help ensure that customer concerns are attended to in a timely manner. The admin resources are protected with Basic authentication.
(0 ratings)
Reviews0
PriceFree
Views1888
Upgrade Director
Upgrade Director makes managing the updates for your Perl or PHP programs extremely easy. Just setup the program, place a little piece of code in your program before anyone downloads it, and you have instant access to letting everyone know when there is an upgrade available. Also, track web sites that have your program(s) installed.
(0 ratings)
Reviews0
PriceFree
Views1463
SunnyScript's MessageSuite (plus)
Affordable feature-rich mail and trouble ticket (helpdesk) software to improve your customer relationship management, pre-sale and support inquiries or to organize your company's communication flow. Some of the features: Online/offline communications supported; mail import and management via POP3 accounts; supports attachments; online chat for live support from your website; multiple staff members, topic categories and user groups; FAQ and Knowledgebase solutions powered by a fuzzy-logic search (reduces workload); advanced permission management; customizable staff panel and user lounge; auto-answering of incoming inquiries to relief support staff; and much more ! Please visit our website for detailed information.
(28 ratings)
Reviews1
PriceEUR 99.00
Views2654
AtomicSoft AtomicDesk/SQL
Helpdesk, FAQ, knowledge base, smart autoresponders, live support chat - all in one product. AtomicDesk supports user requests sent via web-based interface, as well as incoming requests from POP3 mailbox. Intelligent autoresponder system can send the best-matching answers from FAQ/knowledge base and reduce workload of support staff. Staff can communicate using either web-based staff panel, or their e-mail client. Personal permissions and response priority are configurable for each staff member. Comprehensive overall usage statistics and efficiency reporting module motivates staff to do their work better. Fuzzy logic powered search engine for FAQ and KnowledgeBase finds relevant answers better than exact keywords search engines and places the most relevent articles on the top. If customer requests a chat session via special form, AtomicDesk selects the best-suited chat partner automatically. All chat sessions are recorded for reference or for later followup.
(22 ratings)
Reviews1
PriceUSD 295.00
Views22752
Trouble Ticket Express
Free trouble ticket software. Simple yet powerful help desk for your web site. Features trouble ticket tracking, email alerts, unlimited operators, ticket transfers and highly customizable html and email templates. Additional modules for file uploads, email based submissions, SQL database, user groups, inventory management.
(439 ratings)
Reviews1
PriceFree
Views8326
cns Live Help
Provide 1 to 1 Live Chat with your customers and website visitors while your online. Features Include: 1 to 1 Live Chat, Admin screen to view all help requests, Easily turn Live Help On or Off, Supports multiple help requests, Converts to an enquiry form when your offline, Customizable colors, Easy to install and operate. Surf the web while waiting for help requests.
(3 ratings)
Reviews0
PriceUSD 20.00
Views1943
Envex Support System Module
The Support System module provides an easy and efficient way for your business to provide quality customer support to your members, customers, and the general public. Many features are included with this module including, multiple support techs, departments, categories, pre-written responses, full notification system, plus more. There are also powerful administrative features, allowing you and fellow administrators to oversee all support requests flowing through the system, and all support techs.
(3 ratings)
Reviews0
PriceFree
Views1156
Support System
Loaded with an advanced ticketing system, a powerful live support feature, both an F.A.Q. and knowledgebase builder, helpdesk search features, and template based integration, to do lists, Support System will grant your company unimaginable control over its customer support. Take an online tour, visit our online live demonstration, ask our professional staff questions, and read through our list of features today!
(45 ratings)
Reviews0
Price 99.00
Views3334
@1 Helpdesk XP Perl
A web-based helpdesk system. It supports file attachments, hidden remarks, priority marking etc. Unlike other similar products, this script does not use the conventional "assign/completed" method to close past tickets. Instead, it uses an intelligent method to sort/rank inquiry tickets. You can even tell whether your replies have been read by the visitors. It is now FREE!
(21 ratings)
Reviews0
PriceFree
Views6610
Live Advisor
Real-Time Online Chat Support Software. Live Advisor gives your website customers/visitors instant access to real-time technical support or a Live Advisor for pre-purchasing questions. Runs in the background, and has auto chat window pop-ups with audio alerts, so your administrator is sure to get notified of every new chat session.
(0 ratings)
Reviews0
PriceUSD 59.00
Views2060
OTRS - Open Ticket Request System
OTRS (Open Ticket Request System) is an open source Ticket Request System and email management system with many features to manage customer telephone calls and email. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.
(18 ratings)
Reviews0
PriceFree
Views14145
CGIResource.de Supportsystem
The CGIResource.de Supportsystem is a Ticket-ID based support system. Users can add their questions, have full control of their tickets and can access their status anytime. The admin receives the mail and answer the question via Web. The script requires MySQL and some other Modules. You can change the design easily and change the names of the CGI-Files.
(0 ratings)
Reviews0
PriceFree
Views4169
csLiveSupport :: Web based, LIVE, customer support system!
csLiveSupport is a live customer support application that lets you interact with your customers in real time. Your web site visitors can contact you immediately, live, using only their web browser. If they have a question while they are looking over your site, all they have to do is click the image that says you are online. They are immediately connected to the csLiveSupport control panel where they can chat with a representative of your organization in real time.
(3 ratings)
Reviews0
PriceUSD 49.00
Views5258
Results 1-20 of 27