New Scripts | PHP | Scripts & Programs | Customer Support

Have you launched a new site, new product or a new venture? Do you plan to send survey forms to your users? Forget it! Our research shows that only 10% of your users will actually fill your survey. Most of your audience has ideas that will not fit into your standard survey. ZenOpinion makes it easy to collect feedback, prioritized by votes, from your users with the help of our next generation forums. Using ZenOpinion you will know exactly what your customers want. Feedback is essential to ensure your product/site development is in the right direction and ZenOpinion enables you to do exactly that. It is fast, simple and integrates with a dozen existing software like Joomla, WordPress, Drupal etc. Your users will not have to login twice to leave an opinion. Using our advanced and beautiful management system, managing and organizing feedback is as easy as 1-2-3.

Trackaview is a PHP web script that lets you monitor and communicate with your website visitors in real time. Pinpoint what your website visitors do and when they do it. Trackaview installs on your own server so there are absolutely no recurring fees. This means you own and control all of your data. Order today, all you need is PHP and MySQL to get started!

It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk can be used at any company’s area, serving as an support to the shared service center concept, beyond the ability to log all the processes and maintain the request’s history, it can pass it through many approval levels. HelpDEZk can put together advanced managing resources with an extremely easy use. Simple and intuitive screens make the day-by-day easier for your team, speeding up the procedures and saving up a lot of time. It is developped in objects oriented PHP language, with the MVC architecture and uses the templates system SMARTY. For the javascripts, JQUERY is used.

OpenSupports is a PHP-MySQL script, a support center for your website. You can create staff members who will help you to answers user's tickets. Also, you can have an articles library for your users. Users can send support tickets and they will be answer by your staff members. On the official site you will find manuals, demos and all the information you need to aplied it. A script totally recommended,OpenSupports can be the solution for many webmasters.

iKode Helpdesk X, a pioneering web based customer service solution for your internal and external IT help desk. It is used by thousands of companies worldwide. There are 8 language package, which is English, Deutsch, Bulgaria, French, Magyar, Portuguese, Greek and Chinese What's new in this version 4.0: - New User interface - Easily Customize Support Sidebar - Create unlimited department alias on the fly. - Shareable Knowledge Base Article - Added New Language package - General Code optimization - Several Bugs Fixed - And More...

Free open source help desk system with great features like email notification and self ticket creation and registration. Version 2.0 has been re-written from the ground up to be fast and secure.

Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Manage contacts, sites, technical support contracts and support incidents in one place. Send emails directly from SiT!, attach files and record every communication in the incident log. SiT is aware of Service Level Agreements and incidents are flagged if they stray outside of them.

PHP Support Script, is PHP-MySQL based Script which give facility to add new customer,Manage Customers, add and Manage Projects, add and Manage Leads, add and Manage Quotaion, add and Manage Appointment, add and Invoice, add and Support Ticket Management and Many More. You can send invoice or quotation to your customer in either simple HTML or PDF Mode

AJ Help Desk - Our web based Help Desk Software offers easy handling tools that satisfy clients or customers. Powerful PHP based Help Desk Software caters you to operate in facile manner and support all your business activities. The AJ Help desk software support product is a must-have for any new or existing on line business. Even if the majority of your business is off-line, many people prefer on line product and service support. Customers need their questions answered quickly and personnel need a way to effectively manage their work. Help desk software is an economic , easy-to-use and useful tool for the growth of your business. It helps customers who can simply submit an inquiry to the appropriate department and expect a timely response. With the use of this product the customer and technical support staff are better able to manage troubleshooting.

lknSupport provides you with the tools needed to quickly set up a seamlessly integrated, coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your online operation. lknSupport is a help desk system which has built in support for shopping cards without loosing any feature from a classic ticket system. It has ticket management, knowledgebase, e-mail fetching, e-mail templates, staff user features, plugin system and scheduled tasks. lknSupport is currently supporting Virtuemart as the shopping card (more will come soon)

LiveAdmin Lite is the Free version of the powerful live chat software, still has tons of features and best of all, it's free.

This is a simple help desk script that can turn your ordinary helpdesk to a profit revenue stream. It protects your email address from unscrupulous harvester and enables you to receive 100% support emails. The script integrates an ad-tracker allowing you to log the visitors to your helpdesk and to your download page. No database is required. Purchase of this script includes Private Label Right.

This app is primary for those who run a Twitter support account for their business and offers a simple method of management, so that it ensures everyone gets a speedy response. When you reply to a customer’s tweet it automatically marks it as been dealt with, so you won’t have to sift through masses of tweets to make sure you’ve replied to them all.

Provide your customers send their questions or problems to you by a professional system. Template system is fully customizable.

Improve your customer support, instantly! With WSS Help Desk, you can add powerful helpdesk, searchable knowledge base to your website in minutes. WSS HelpDesk innovative features will help you to drastically reduce in-bound customer support, save money and increase customer satisfaction at the same time. Features: Legendary support, Powerful search with NLS, Searchable attachments, LDAP, Unlimited entries and categories, Active response system, Workflow, Custom fields, WYSIWYG HTML editor, Related articles, Multiple users and groups with permissions, Article templates and snippets, Customizable themes, Statistics, Version history, Drafts and autosaving, Backups, Article recovery, SEO tools, Google gears support and Much more. WSS Help Desk Software has Web 2.0 interface, fanatically optimized for day to day tasks and is used by top organizations and universities world-wide. You'll Love it, your customers will Love it! Learn more and Try the online demo now!

Inout Support Desk Manager is a powerful, feature rich, easy to use customer support script that works on PHP + MySQL. It helps you to handle your client's tickets and projects. Features Include # Gmail Like Interface # Custom Project Section # Unlimited clients and staffs # Unlimited support tickets and projects # Unlimited Products # Custom privileges to staffs # Email alerts # Ticket/project starring # Ticket rating # Attachments with each post # Tag notes to post # Upload attachments along with posts # Signature for posts # Point system for staffs # Private message for staffs # Multi language support # multi theme support # Detailed system statistics # Payment statistics # PayPal payment gateway # Client/staff logs # Question Bank # Knowledge Base # Unlimited articles # Easy Article editing with WYSIWYG editor # Article keyword tagging # Article rating #FREE install, support & updates #Online Demo.

Supportickets is a helpdesk and knowledge management software. It can't be easier to receive trouble tickets from customers. Our support tickets system comes with 3 interfaces, External, Onsite, Integration. There is on administration from where you can reply to tickets, assign staff privileges, get statistics... Your customers will find it simple to generate or update tickets through email or online web-based forms. This way, your technicians will be able to easily track the progress of support requests from start to end, encompassing ownership as well as transfers and routing. The Help Desk solution includes several extremely effective service modules such as searchable knowledge base, automatic email notification, and administrable reports and downloads analyzer. Customers can receive various solutions that provide immediate resolutions to their problems. Affordably priced with an all-inclusive feature set, the Help Desk solution will greatly improve your business efficiency.

It allows you to add a form on your website where customers can create support tickets. You can then respond to these in the admin panel.

SupportAerie is an open source support script. It blends the idea of a normal contact form together with a ticketing system to create the only support script you will ever need to satisfy your customers. Customers are after simplicity and an an easy to use interface, and SupportAerie can provide those necessities for the customer. A lot of the support scripts available today offer 'too much', and customers often complain about not being able to create support requests etc properly due to the complexity of today's support scripts. SupportAerie only provides the customer with what he/she needs, making SupportAerie one of the best and easiest to use support scripts of today's technological generation.

Website Live Chat and Monitoring solution for customer support enabling online communication with your website visitors. It’s a cost effective tool that helps you sell your product online and give superior customer service. Fully customizable to harmonize with website design. Easy and fast set up, free trial.